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Helpdesk

A ready-to-run support desk: a public ticket form with auto-numbered tickets and a triage board (New → In Progress → Waiting → Resolved).

Runs on the free plan

Install it in Snapi

One click creates the form, the board, and a hub — wired together and ready. It fits the free plan.

In Snapi

Install the Helpdesk app

Creates 2 forms and a board (New → In Progress → Waiting on Customer → Resolved).

Automate it (optional)

Send it anywhere

Point the form's webhook at n8n, Make, or Zapier and each submission flows into your email tool, CRM, or Slack. Optional — the template works fully on its own.

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What the form collects

Ticket

  • Ticket #auto-number
  • Subjecttext · required
  • What's going on?textarea · required
  • Priorityselect
  • Your emailemail · required

Board columns

New In Progress Waiting on Customer Resolved

Make it yours

Everything is editable after install — rename fields, add your own, restyle, delete. Templates are a starting point, not a lock-in.

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Install helpdesk in one click.

Runs on the free plan

Install in Snapi