Free
$0 / month
1 seat — no credit card required

  • 3 entities (form types)
  • Unlimited records stored
  • 1,000 form submissions / month
  • 1 Kanban board
  • 1 API key
  • Webhooks
  • Team invites
Get started free
Team
$79 / month
Up to 5 seats — billed monthly

  • Everything in Starter
  • 50,000 submissions / month
  • 5 members + invite links
  • Unlimited Kanban boards
  • 10 API keys
  • Role-based access control
Start Team plan

Full feature comparison

Feature Free Starter Team
Monthly price $0 $12 $79
Seats included 1 1 5
Entities (form types) 3 Unlimited Unlimited
Records stored Unlimited Unlimited Unlimited
Form submissions / month 1,000 10,000 50,000
Kanban boards 1 5 Unlimited
API keys 1 3 10
Pre & post webhooks Yes Yes
Team member invites Yes
Role-based access (Owner / Admin / Editor / Viewer) Yes
File attachments per record Yes Yes Yes
Record comments & audit log Yes Yes Yes
Embeddable iframe form Yes Yes Yes
MCP-compatible AI agent access Yes Yes Yes
File storage 100 MB 5 GB 25 GB

Frequently asked questions

What counts as a submission?
A submission is any record created through a public embedded form (the iframe or snapi.js embed on your website) or via the API. Records you create manually inside the Snapi app do not count toward your monthly submission quota. Limits reset on the first day of each calendar month.
What happens when I reach my submission limit?
New submissions are rejected with a clear error until the next billing cycle begins. Existing records and boards are unaffected — nothing is deleted. You can upgrade your plan at any time to immediately restore submission capacity.
Can I switch plans at any time?
Yes. You can upgrade or downgrade from inside the Snapi app under Settings → Billing. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.
Are taxes and VAT included in the listed price?
Prices shown are exclusive of tax. Applicable taxes (including VAT for EU customers and GST/HST for Canadian customers) are calculated automatically at checkout based on your billing address and added to the total. Snapi uses Paddle as its payment processor, which acts as Merchant of Record and handles all tax collection and remittance on our behalf.
What is your refund policy?
We offer a 14-day refund on all first-time purchases. See our full Refund Policy for details.
Who processes payments?
Payments are processed by Paddle, our payment infrastructure provider. Paddle acts as Merchant of Record, which means your billing statement will show a charge from Paddle, not Snapi directly. Paddle handles PCI compliance, fraud protection, and global tax remittance.
Is there an Enterprise plan?
We work with larger teams and organizations on a case-by-case basis, including options for higher submission limits, additional seats, SLA agreements, and self-hosted deployments. Contact us to discuss your needs.

Need more than 5 seats?

We offer custom plans for larger teams, high-volume intake, and self-hosted deployments.

Talk to us
Payments processed by Paddle — a licensed payment provider that acts as Merchant of Record. Taxes and VAT are calculated automatically based on your billing location.